Terms and Conditions

Airdrie Moving Inc. — Top Local Moving Company in Airdrie, AB

Understanding Insurance, Claims, and Liability with Airdrie Moving Inc.

When it comes to moving, ensuring the safety and protection of your belongings is essential. At Airdrie Moving Inc., we prioritize transparency and accountability in every aspect of our services, including insurance coverage, claims procedures, and liability considerations. In this comprehensive guide, we’ll delve into the details of insurance, claims, and liability to provide you with the peace of mind you deserve during your move.


Insurance Coverage

Our basic insurance coverage offers protection for the handling and transportation of household items and office contents. This coverage provides a release value of $4.00 per kilogram per item. While our insurance safeguards your belongings during transit, it’s essential to note that certain items are not covered. These include chips on pressboard and particleboard items, glass and mirror items, as well as scratches on walls and hallways. We advise clients to consider additional liability or insurance coverage to safeguard against unforeseen circumstances.


Filing a Claim

Should you encounter any issues or concerns during your move, we’re here to assist you every step of the way. To initiate a claim, please reach out to us within 15 days after the move or incident date. All claims or complaints must be submitted in written correspondence to ensure clarity and documentation. Rest assured that Airdrie Moving Inc. will acknowledge your claim promptly and strive to resolve it within 30 days from the date it is filed. Our commitment to customer satisfaction drives us to address any issues promptly and effectively.





Handling Dangerous Goods

Safety is our main priority at Airdrie Moving Inc. If you have hazardous materials, dangerous goods, or any unsafe items that require handling during your move, it’s necessary to notify us in advance. Our movers have the right to refuse the transport of these items to ensure the safety of our team and your belongings. By communicating openly about any potential risks, we can work together to mitigate hazards and facilitate a smooth moving process.

Understanding Liability

While we take every precaution to ensure the safety of your belongings, it’s important to understand the parameters of liability during the moving process. Airdrie Moving Inc. will not be held liable for damage caused by improper packing or wrapping by the client. Similarly, any damage to the interior and items in the building during the move is not covered under our liability. Additionally, if the client chooses to assist with the move, Airdrie Moving Inc. will not be liable for any damaged items or injuries that may occur to the client or their helpers.

At Airdrie Moving Inc., we’re dedicated to providing comprehensive moving services with integrity and accountability. By understanding the nuances of insurance, claims, and liability, you can navigate your move with confidence and peace of mind. Should you have any questions or require assistance, don’t hesitate to contact us. Trust Airdrie Moving Inc. to handle your move with care and professionalism every step of the way. 

Making Your Move Easy and Swift - Airdrie Moving Inc.

Certified and insured to expertly handle and relocate household and office contents. Our authorized and licensed movers ensure a secure and seamless local moving experience for your valued belongings.